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Microsoft 365 Prices Are Going Up in July 2026 — What Australian Businesses Should Know
Microsoft is increasing prices on several Microsoft 365 plans from July 2026. If you're an Australian business on M365, here's what you need to know. What's changing The increases apply to several plans and vary by tier. Microsoft is positioning this as reflecting the addition of Copilot features and AI capabilities across the platform. The key plans affected include Microsoft 365 Business Basic, Business Standard, E3, and E5. The increases are in the range of 5-10% depending
Mar 242 min read


Microsoft 365 Security Features You're Already Paying For
If you're on Microsoft 365 Business Premium, E3, or E5, you've got security tools sitting in your tenant right now that you haven't configured. I see it every time we onboard a new client. The typical business is sitting at a Microsoft Secure Score of 30 to 40 out of 100. Not because they're careless — they just didn't know this stuff was there. Here's what's included and what each thing actually does, in plain English. Microsoft Defender for Office 365 This goes beyond basic
Mar 243 min read


What Am I Actually Paying For in Microsoft 365?
I've looked at hundreds of Microsoft 365 environments over the years. I'd say the average business is using about 20% of what they're paying for. Sometimes less. It's not because they don't care. It's because Microsoft is genuinely terrible at telling you what you've got. You signed up for Business Premium or E3, got your Outlook and Teams working, and moved on. Fair enough — you had a business to run. But sitting behind that login is a stack of tools you're already paying fo
Mar 242 min read


Co-Managed IT — Why It Works Better Than Full Outsource
I have this conversation a lot. A business has an internal IT person — sometimes a small team — and they're trying to figure out if they should outsource everything to an MSP or keep doing it themselves. The answer is usually neither. Co-managed IT is the bit in the middle that most people don't know exists. What co-managed IT actually is You keep your internal IT person. They know your business, your people, your quirks. That's valuable and you don't want to lose it. What we
Mar 182 min read


Microsoft Copilot — What It Actually Does and How We Roll It Out
There's a lot of noise around Microsoft Copilot right now. Every vendor is talking about AI, and half of them can't explain what it actually does in plain terms. So let's fix that. What is Copilot? Copilot sits inside the Microsoft 365 apps your team already uses — Word, Excel, PowerPoint, Outlook, Teams. It's not a separate tool you need to learn. It works alongside you in the apps you're already in. Ask it to summarise a long email thread. Get it to draft a response based o
Mar 102 min read


Beyond the Headlines: Real Cybersecurity Solutions for Australian Businesses
In today's digital landscape, especially in Australia, staying ahead of cyber threats is more crucial than ever. With news headlines regularly reporting new types of cyberattacks, it's natural to feel concerned about the safety and security of your business's digital assets. At Frontrow Technology, we understand these challenges and are committed to implementing robust strategies to safeguard your business against cyber threats. Let’s delve into how we can protect you, focusi
Mar 43 min read


SharePoint Modernisation — What It Actually Involves
If you've been using SharePoint for a while, chances are it's turned into a bit of a mess. No judgement — it happens to everyone. Documents everywhere, team sites nobody uses, classic pages that look like they're from 2010, and a folder structure that only makes sense to the person who built it. That's what SharePoint modernisation is about. It's not throwing everything out and starting again. It's getting what you have into shape so it actually works for your team. What does
Feb 172 min read


Future Trends: Emerging Technologies in Rural IT Support
Introduction Thanks to the incorporation of new technologies, rural areas can now benefit from the same technology that is typically only available in cities. This blog explores the fascinating developments in rural IT support, spotlighting the technologies that are shaping the future of these regions. Cloud Computing in Rural Landscapes Cloud computing is gaining popularity in rural areas for IT support. It enables individuals, teams and even entire organisations in remote l
Feb 43 min read


Your Microsoft 365 Security — You're Probably Not Using Half of It
Here's something we see all the time: a business is paying for Microsoft 365 Business Premium or E3/E5, and they're using about 20% of the security features included in their licence. They've got Outlook and Teams sorted, maybe OneDrive. But the security tools? Sitting there untouched. You're already paying for this stuff. You just need to turn it on. What's actually included? Depending on your licence, you probably have access to some or all of these: Microsoft Defender for
Jan 202 min read


Strengthening IT Synergy: How External IT Teams Empower Internal IT Teams
In today's fast-paced, digital first business world, it is extremely important for organisations to have a well-functioning IT infrastructure. As companies become more reliant on technology to boost productivity and encourage innovation, it’s crucial for strong collaboration between internal and external IT teams. This is not only beneficial, but necessary for success. In this blog post, we will delve into how external IT teams can work alongside internal teams as the secret
Jan 133 min read


The Essential Eight and Microsoft 365 — How They Actually Map Together
If you're running a business in Australia, you've probably heard of the Essential Eight. It's the Australian Cyber Security Centre's (ACSC) framework — eight strategies to mitigate cyber security incidents. It's not a suggestion. For government agencies it's mandatory, and increasingly it's what clients, insurers, and auditors expect from every business. The good news? If you're on Microsoft 365, you can address most of the Essential Eight without buying anything else. Here's
Dec 15, 20252 min read


The Invisible Advantage: How IT Boosts Operational Efficiency
When it comes to running your business, you're a pro. What you don't want to be a pro in is IT jargon and troubleshooting. You just want things to work, so you can focus on what you do best: running your enterprise and achieving your goals. Your focus is (and should remain on) scaling your company, making meaningful connections with clients, and striking that elusive work-life balance. The last thing you want to ever think about is your IT. That's why we're here. You Understa
Dec 9, 20254 min read

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